Privacy Policy

This document outlines how we collect, use, disclose, and protect your personal information when you access or use our services. By using our website at https://jetting.com (“Website”) or any associated services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect various types of information from users, including personal information provided voluntarily and data collected automatically through the use of our services. The types of information we collect include:

  • Personal Information: This may include your name, email address, and other details provided when you create an account with us.
  • Usage Data: We may collect information about your interactions with our Website, such as pages visited, links clicked, and other actions taken.
  • Device Information: We may collect information about the device you use to access our services, including the device type, operating system, and browser type.

2. How We Use Your Information

The information we collect is used for various purposes, including but not limited to:

  • Providing and maintaining our services
  • Personalizing your experience on our Website
  • Improving our services and user experience
  • Sending promotional materials and newsletters, where consent is provided
  • Responding to user inquiries and providing customer support
  • Ensuring the security and integrity of our services

3. Information Sharing and Disclosure

We may share your information with third parties in the following circumstances:

  • With your consent
  • To comply with legal obligations
  • With service providers and partners who assist us in delivering our services
  • In connection with mergers, acquisitions, or other business transactions
  • To protect our rights, privacy, safety, or property, and that of our users

4. Cookies and Similar Technologies

We use cookies and similar technologies to enhance your experience on our Website. You can manage your preferences for cookies through your browser settings.

5. Your Choices and Rights

You have the right to access, correct, or delete your personal information. You can also opt-out of receiving promotional communications from us. Please contact us at privacy@jetting.com for assistance with your privacy-related requests.

6. Security

We implement reasonable security measures to protect your information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Changes to Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be indicated.

8. Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at privacy@jetting.com.

Jetting mobile apps

Mobile app disclosure updated 26 October 2026.
The existing cookies, consent categories and website advertising disclosure apply to the Jetting website. The following section describes the separate behavior of Jetting's mobile apps.

Searches and booking partners

Jetting's iOS and Android apps compare flights, accommodation and rental cars. You do not need a Jetting app account. To return offers, the app sends search locations, dates, passenger or guest counts, and relevant age information, such as child traveler ages or driver age, to Jetting's backend and travel-search partners, including Skyscanner. When you choose a booking provider, you complete the booking with that provider under its own privacy policy. Jetting's app does not collect your payment-card details.

Usage, diagnostics and attribution

The mobile app uses Google Firebase Analytics and Crashlytics for usage measurement and diagnostics. It also integrates Meta and, when configured, TikTok attribution SDKs to measure app activity and advertising performance. Depending on the platform, these services receive installation or device identifiers, Android advertising identifiers and install-referrer information, app interactions, coarse location derived from network information, and diagnostic data. The app's analytics events use controlled travel and action values; the app does not add feedback email addresses or free-text feedback to those events. Website Cookie settings do not control the mobile SDKs, and the current mobile app does not provide a global in-app analytics switch.

Affiliate links

Booking-provider links can include a platform label, a controlled record of the in-app journey and a persistent installation identifier. These values support affiliate attribution of Jetting's outbound clicks. The installation identifier is kept for the lifetime of the app's stored data and can survive device backup restoration. These identifiers are not a Jetting account login. The destination partner receives the link and the ordinary network request and processes them under its own policies.

Location and maps

The app can use an IPInfo lookup to choose an approximate country, city, market and currency. Separately, using the current-location action can request one foreground location fix after your device permission. The reviewed mobile app does not request background location. Mapbox provides maps and can receive location and usage telemetry when the app causes it to be gathered. The map attribution control provides Mapbox's telemetry choice. You can also deny or limit the app's location permission in device settings. If you explicitly search a map area, the area bounds are sent to the backend and travel-search provider.

AI features and feedback

When you use an AI search filter, the text and necessary travel context are sent to Jetting's backend and its configured AI services, including OpenRouter and model providers. Hotel AI features can also process hotel details and provider reviews. Feedback is voluntary. If you submit it, Jetting can store your rating or selected reasons, comment, optional reply email, installation identifier, app version, language, market and currency in its support records. AI providers process the requests under their applicable policies; a Jetting result-cache lifetime is not a promise about provider log retention.

Storage and security

Saved travel options and search preferences are stored on your device. Clearing app data removes these local records, although a device backup may restore them. Generated hotel highlights can be cached on Jetting's server for up to 180 days; the highlights-analysis cache does not store the original review text. Feedback is stored separately in Jetting's support records. Analytics, diagnostics and attribution retention depends on the corresponding service configuration and provider policy. Data is sent using encrypted connections. We do not claim that all collected data is automatically deleted within 90 days.

Contact and privacy requests

For app support, contact info@jetting.com. For access, correction or deletion requests concerning data processed by Jetting, contact privacy@jetting.com. Third-party booking providers and service providers also publish their own privacy information and controls. Removing local app data does not by itself remove records already received by a server or provider.

Website cookies, analytics and advertising measurement

Tracking disclosure updated 20 July 2026.
The Jetting website uses a consent-first setup. Optional measurement technology is blocked by default and is activated only for the categories you choose. Google Analytics 4 and Google Ads are managed through one Jetting-owned Google Tag Manager container.

Necessary

Always active
Purpose
Security, fraud prevention, locale, market and currency preferences, and remembering your privacy choice.
Technology
Jetting first-party security and preference cookies, including the consent cookie.
Retention
The consent choice is retained for up to 180 days. Other necessary cookies use the shortest period required for their stated function.

Analytics

Optional
Purpose
Understand page use, valid travel searches, outbound offer selections and site performance so Jetting can improve the service.
Technology
Google Analytics 4 through Google Tag Manager and Vercel Speed Insights. These services do not load until analytics consent is granted.
Retention
Vendor-side retention follows the configured Jetting account settings and the vendor's privacy policy. Jetting reviews those settings before production activation.

Marketing

Optional; requires Analytics
Purpose
Measure advertising-driven visits and an outbound click to a booking partner. An outbound click is not reported as a completed purchase.
Technology
Google Ads through Google Tag Manager, consented first-party campaign attribution, and position-preserving affiliate subids added server-side to partner links.
Retention
Jetting's signed attribution cookie is retained for up to 90 days. Google advertising storage follows the applicable Google settings and policies.

What Jetting sends

Jetting's measurement events use a cleaned page path, controlled page/search/placement values, provider and offer identifiers, dates, party counts, result rank, and the displayed value/currency when valid. Jetting does not place names, account or user IDs, email addresses, phone numbers, child ages, free-text location input, full partner links, or raw advertising click identifiers in its application event payloads.

Attribution and partner links

Campaign parameters such as t, gclid, gbraid, wbraid and allowlisted internal-action values are validated and are not persisted before marketing consent. After consent, Jetting stores only a signed, structured first-party attribution record and applies controlled subids on the server. When you activate an external booking link, the destination partner receives the normal browser request and processes data under its own privacy policy.
Impact is used in this release only for Jetting website ownership verification and affiliate-account compatibility. The verification meta element does not make a browser request, set a cookie, or claim that a booking was completed. No Meta, TikTok, Microsoft Ads/Bing, Snap or PostHog advertising tag is enabled by this rollout.

Change or withdraw your choice

You can reopen Cookie settings at any time. Withdrawal updates Google consent to denied, blocks future optional events, removes Jetting's marketing-attribution cookie and clears known vendor storage that Jetting can remove from this site. It does not recall data already received by a vendor; use the vendor privacy controls or contact privacy@jetting.com for a rights request.
Google Privacy PolicyVercel Privacy Policy

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